It is the chat installed on your website that allows visitors to start real-time conversations. All messages are sent directly to the Digisac platform, together with your company's other channels.

Yes. Webchat is part of Digisac's multichannel support system. Conversations are centralized in the same dashboard, with unified history and a complete customer view.

Yes. It is possible to configure the collection of information such as name, phone number, and email before or during the conversation. This data is automatically stored on the platform.

Yes. Digisac allows integration with CRM and other systems, making it easier to send leads to the sales funnel without rework.

Yes. You can customize colors, welcome messages, business hours, and display settings so the chat reflects your brand identity.

Yes. The entire history is saved within the platform, allowing future consultation, auditing, and team monitoring.

Yes. Webchat can direct messages to specific departments or agents according to configured rules.

Yes. It operates within Digisac's infrastructure, with access control, user permissions, and complete interaction records.

It does not necessarily replace them, but it complements them and often increases conversion rates by allowing immediate support while the visitor is on the website.

No. Installation is simple, and the Digisac team guides the entire setup process.

It increases real-time contact opportunities, reduces page abandonment, and speeds up responses. This directly contributes to improved conversion rates.

Activation is quick. After setup, the chat can already start receiving messages on your website.