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Manage Reclame Aqui
with full control
and strengthen your
online reputation

Manage complaints, respond quickly, and track your online reputation inside the Digisac platform, alongside all your support channels.

Talk to a specialist
RA
Resolved
Issue resolved quickly!
"Thank you very much for the support, you solved my issue super fast through the platform. 10/10!"
Just now • Joao Silva
View history in Digisac
Reputation Great

Every public complaint impacts your image

Reclame Aqui is one of the main indicators of digital reputation for companies in Brazil, and 92% of consumers check the site before buying. When support is not structured:

  • Complaints go unanswered.
  • Deadlines are missed.
  • Departments do not communicate.
  • Customers expose failures publicly.
  • The company rating is impacted.

Reputation is not improvised. It is managed.

Without Management
45% Response Rate
3.2 Overall Rating
Com Digisac
100% Response Rate
9.8 Overall Rating

Professional Reclame Aqui management in one dashboard

Digisac connects your Reclame Aqui account to your multichannel support operation, organizing each complaint with control and traceability.

Complaint centralization

Receive all Reclame Aqui submissions directly in the Digisac platform.

Automatic team distribution

Route each case to the responsible team and reduce response delays.

Integrated customer history

View previous interactions and respond with full context.

Response deadline control

Track handling time and avoid negative reputation impact.

Management visibility

Monitor complaint volume, average response time, and team performance.

Governance and action logs

Maintain full response traceability and permission control.

Immediate Impact
Up to 40%
more agility in support

The direct impact of structured Reclame Aqui management

Companies that centralize Reclame Aqui support observe:

  • Reduced average response time.
  • Better control over critical cases.
  • Fewer internal conflicts.
  • Better customer experience.
  • More consistent reputation.

Responding quickly is important.
Responding with structure is decisive.

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Reclame Aqui integrated with the rest of your operation

Automatic Notifications

Automatic Notifications

Receive instant alerts for new complaints.

Response Centralization

Response Centralization

Reply directly from the Digisac dashboard.

Interaction History

Interaction History

Access complete records to understand context and act efficiently.

Ready to protect and strengthen your online reputation?

Centralize Reclame Aqui support and turn complaints into relationship opportunities.

Talk to a specialist

Ready to transform your customer service?

Fill out the information below and discover how Digisac can scale your end-to-end operation securely and efficiently.

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