Digisac Intelligent Agent: Automated Customer Service powered by AI 24/7

A virtual assistant that talks like a human, resolves requests, performs triage, and keeps your channels responding nonstop. Your operation scales without losing control.

Activate now

Immediate results with AI in customer service

of requests automatically resolved on the first contact.

reduction in average handling time (AHT).

increase in lead conversion and qualified sales.

Efficiency that translates into profitability and real customer satisfaction.

Slow customer service loses sales

When customers wait, they give up. When your team gets stuck answering repetitive questions, customer service slows down and opportunities slip away.

The Intelligent Agent is an AI assistant that takes over the conversation, provides automatic support, and keeps customers moving forward from start to finish.

Talk to a specialist

Long Wait Time

High risk of abandonment and lost opportunities.

AI Support

Instant response. Satisfied customer and sales moving forward.

What the Intelligent Agent does for you

"It works like a customer service agent, only 24 hours a day."

Automatically responds using natural language

Understands customer intent and guides the conversation

Answers questions based on what you teach it

Performs screening and collects essential information

Routes customers to the right department with full context

Transfers to a human agent when necessary

Works in sales, support, and customer service

Works across all channels connected to Digisac

The Perfect Synergy: Flow + Intelligence

The organization of Chatbots meets the flexibility of AI. A combination that scales your customer service without losing the human touch.

Flow Automation

Digisac Chatbot

Structures clear workflows

Keeps customer service organized

Automates repetitive tasks

Cognitive Intelligence

Intelligent Agent

Responds with context and precision

Works in sales, support, and customer service

Uses your brand’s tone of voice

Transfers to humans in critical scenarios

See the agent in action

Your brand, your voice.

You define how the agent speaks, what it can answer, and when it should transfer to a human agent. Complete customization for your business.

Tone of voice

Define your brand’s style, formality, and language to ensure consistent communication.

Service rules

Set limits, criteria, and when to escalate to a human intelligently.

Knowledge base

Feed it with FAQs, policies, documents, and guidelines so the AI can learn your business.

Monitoring and control

Track performance, volume, and service quality in real time with intuitive dashboards.

Built for customer service, sales and support

The versatility of AI applied to the fundamental pillars of your business.

Sales Agent

Responds quickly and keeps leads engaged
Asks qualification questions
Routes to the sales team at the right moment

Support Agent

Automatically resolves common questions
Reduces queues and waiting time
Collects data before transferring to a human agent

Customer Service Agent

Provides protocols, status updates and guidance
Organizes requests and escalations
Maintains a consistent customer experience

Complete control over
AI consumption

Track credits, daily usage, history and limits directly from the dashboard. Gain cost predictability and operational security without surprises.

Credit Management

Flexible top-up and limits

Detailed History

Usage reports by channel

Put an AI agent
to work today

Provide 24/7 support, respond faster and scale your operation with an agent that talks like a human and follows your company’s rules.