Artificial intelligence that speeds up your support and increases results
Reduce operational effort, respond faster, and maintain service quality with a set of AI tools integrated into Digisac
Summary
Quick context reading to optimize handoffs between agents.
Magic Text
Response standardization to maintain brand quality and tone of voice.
Transcription
Automatic conversion of audio into text to speed up reading.
Copiloto
Real-time intelligent suggestions to support human service.
CSAT
Automatic customer satisfaction measurement at the end of each conversation.
Intelligent Agent
Complete, human-like automation of complex conversations 24/7.
Why integrate AI into your customer service?
"Response time heavily impacts customer experience: 67% of consumers consider this factor essential.
By supporting the service team, AI helps reduce this time - in some scenarios, by up to 40%."
What slows down
your operation today:
Productivity
on another level
Digisac's artificial intelligence eliminates this operational waste by automating repetitive work so your team can focus on closing and strategy.
| Feature | Manual Process | With Digisac AI | Efficiency |
|---|---|---|---|
|
Intelligent Agent
|
15 minutes | 1 second | 99% Gain |
|
Copiloto Digisac
|
4 minutes | 2 seconds | 98% Gain |
|
Smart Summary
|
6 minutes | 5 seconds | 98% Gain |
|
Magic Text
|
3 minutes | 2 seconds | 98% Gain |
|
Audio Transcription
|
5 minutes | 1 second | 99% Gain |
|
IA CSAT
|
10 minutes | 1 second | 99% Gain |
Estimated Monthly Impact
Save more than 400 hours per month
(Considering an operation with 20 agents)