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Official WhatsApp API
Official WhatsApp API for companies that need to scale sales
Serve your customers with greater agility and predictability using Digisac’s complete structure, integrated with Meta’s Official API.
Over 100,000 users
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The regular WhatsApp was not designed for businesses
When volume grows, delays, failures, conversation losses, and blocks arise that directly affect sales, customer service, and reputation. That is why structured companies migrate to the Official API: stability, governance, and multiple agents without relying on a mobile phone.
Regular WhatsApp
- Designed for personal conversations
- High risk of blocking
- Depends on a mobile phone and signal
- No metrics and no integrations
WhatsApp Business App
- Recommended for small operations
- Automation limitations
- Lack of governance and history
- Risk of failures in advanced use
Official WhatsApp API + Digisac
- Stability and deliverability
- Zero dependence on a mobile phone
- Multiple agents
- Automation, AI, and integrations
- Governance and security
Types of WhatsApp
Digisac connects your company to the Official WhatsApp API
The Official API offers different features for each need. With Digisac, you access everything in a single environment, ready to support, sell, and create campaigns with full stability and compliance with Meta’s rules.
Professional customer service (WABA)
Ideal for companies that already serve many customers and need to organize conversations, distribute support, and integrate systems.
- Multiple operators on the same number
- Queues, departments, and full history
- Chatbot, AI, and Intelligent Agent
- Continuous and stable support
Marketing Messaging API
Designed for companies that want to send campaigns and notifications with high deliverability and full compliance.
- High-volume messaging
- Interactive buttons and lists
- Scheduling of sends
- Open, click, and engagement metrics
COEX — Official Coexistence from Meta
The safest way to migrate from regular WhatsApp to the Official API without stopping your operations.
- Number active throughout the entire migration
- No loss of history
- Secure transition validated by Meta
- Ideal for growing companies
Activating the Official API is simple
By following these steps, your company operates WhatsApp in a reliable and scalable way, within all official guidelines.
WhatsApp needs to know which company will be using the API.
What is required:1. Valid company (business registration+ website)
- Valid business registration
- Correct legal business name
- Business address
- Company website working (even if simple)
No need for e-commerce or a complex website. A simple institutional page is enough.
It is the “official registration” of your company within the WhatsApp ecosystem.
What you need to know:2. Meta Business Manager
- It’s free
- Works as an administrative dashboard
- Used to validate the company and the number
If you already advertise on Facebook or Instagram, you probably already have it.
The API requires a number that is not linked to any regular WhatsApp.
Simple rules:3. Exclusive number
- It cannot be a personal WhatsApp
- It cannot be a WhatsApp Business App
- It must be able to receive SMS or calls for verification
- It can be a landline or mobile number
🔔 Important: this number will be used only within the platform.
WhatsApp does not allow spam or misuse.
In practice, this means:4. Usage within the rules
- Use WhatsApp for customer service, notifications, and authorized campaigns
- Follow approved message templates
- Maintain professional and responsible communication
This protects your company from blocks and ensures stability.
See how your operation evolves with the Official API
Number connection
📲
Team organization
👥
Intelligent automation
⚙️
Real-time customer service
👩💻
Campaigns and notifications
🔔
Metrics and optimizations
📊
Companies observe
−40% in response time
+30% in customer satisfaction
+25% in sales conversion
Reduction in complaints
Scale without increasing the team
Fewer blocks. More stability. More predictability.
Your company grows with security.
WABA Health
Continuous monitoring of the number’s reputation.
Use within the policies
All messages follow official approvals and rules.
Risk alerts
Digisac identifies inappropriate behaviors before they affect your operations.
Operational transparency
Logs, permissions, audit trails, and access control.
Ready to operate WhatsApp with scale and security?
Frequently asked questions about the Official WhatsApp API
The Official WhatsApp API is the solution created by Meta for companies that need customer service at scale, greater stability, and integration with internal systems. It allows multiple agents on the same number, automation, artificial intelligence, and full operational governance—something that is not possible with regular WhatsApp.
WhatsApp Business was created for small businesses and runs on a mobile phone. The Official API, on the other hand, is designed for companies that need scale, stability, and automation, and it operates through an authorized provider, such as Digisac, fully compliant with Meta’s rules.
The company connects its number to the Official API through an authorized provider. From there, it uses a professional dashboard to serve customers, distribute conversations, send interactive messages, create automations, and track metrics. Everything works without relying on a mobile phone.
Yes. Meta offers an official coexistence process that allows you to migrate from regular WhatsApp to the Official API without losing your number, history, or operations. Platforms like Digisac support every step of this transition.
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