Ombudsman
Digisac customer service channel to review complaints
What is the ombudsman?
This is an exclusive channel for submitting complaints that have already been handled by our Customer Support but were not resolved satisfactorily from the customer's perspective.
Who can file a complaint?
Any Digisac customer, as long as the complaint has already been submitted and registered through other service channels on the platform.
You must have your URL on hand to fill out the ombudsman form so we can handle your case in a personalized way.
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