Have multi-users in attendance by
DigiSac integrates its WABA approved accounts, through its WhatsApp BSP
Advantages of connecting your WhatsApp to Digisac
Verified account
Have your company verified and officially certified by WhatsApp.
*depends on Facebook criteria
Account via Official BSP
Business Solutions API
With a WABA account, WhatsApp Business Account, the WhatsApp API, your company will be ready to receive all the traffic of messages from your customers, and with the Multi-User Platform of DigiSac your entire team will be integrated to receive all simultaneously. With a WABA account, WhatsApp Business Account, the WhatsApp API, your company will be ready to receive all the traffic of messages from its customers, and with the Multi-User Platform of DigiSac, your entire team will be integrated to receive all calls. , simultaneously.
Guaranteed Trust
With the official and verified WhatsApp your company will have more security in the connection and less risk of bans by the app!
Greater Stability
The connection will no longer need a mobile device, with the WABA account it is made directly through the WhatsApp API, which allows greater stability for the connections.
Advantages of having a PBX for customer service
Free setup
All contacts, from all channels on the same platform, easy to find, chat and manage.
Integration with departments
Make transfers between your attendants simply and with records. Solutions in a single ticket and a satisfied customer.
Performance analysis
Create labels (Tags) for your contacts. You can apply as many Tags as you want in the same contact, creating multiple crosses.
Individual chats
Answer on Telegram, answer on Web Chat, send SMS and chat on WhatsApp, this allows dynamism for the service.
Agility in attendance
Sending to several contacts through your company's Telegram channel or by SMS, send as many messages as you like and receive feedback on the platform.
Bulk uploads
Did you campaign by SMS or Telegram? With DigiSac you can capture the answers and distribute them among your team and have agility in the answers. Satisfied customers and more sales
Why choose WhatsApp?
WhatsApp is present in 99% of smartphones in Brazil.
95% of WhatsApp users access the app every day or almost every day.
81% of WhatsApp users communicate with brands through the app.
(Source: Panorama Mobile Time/Opinion Box report, August 2022)
Humanized service
With the DigiSac Platform solution with a WhatsApp API (WABA) account, your company will achieve what its customers want in service, fast WhatsApp service with high flow capacity. And the result, well-served customers with satisfaction and great evolution in its sales and brand.
Use the robot to give the answer requested by your customer
With the DigiSac Robot your customer can make appointments or be transferred to an attendant immediately. Your customer will love the agility and ease of service on your WhatsApp.
Easily create templates for your HSM’s
Create message templates and make service to your team much easier and more practical! Digisac has available to customers a complete material with some examples of templates pre-approved by Facebook. Talk to our consultants!
Use interactive messages in conversations and increase response and conversion rates.
Official WhatsApp Business API (WABA) allows the use of structured interactive messages with a header, body, footer, and message lists or buttons, which make it easier for customers to make decisions.
Partners
Discover the WhatsApp Cloud API
The WhatsApp Business API version with no cost with servers.
When using an official WhatsApp (Waba) account, in the calls made at Digisac, it is possible to opt for the Cloud API, a version that eliminates the need for servers in the integration process between different systems.
What is needed to have a WhatsApp Cloud API account
Facebook account
Have a company image
Connect your page on MBS
Get access to Business Manager
Create WhatsApp API in Meta Developers
Benefits of WhatsApp Cloud API for your company
Cost control
You can track costs with CBPs directly in your Business Manager.
Sizing
In Meta's infrastructure, the Cloud API automatically adjusts and scales to process the workload within the volume limit (message volume and number of WhatsApp business accounts).
Metrics available
The Cloud API user can see the number of messages sent and delivered, as well as other metrics.
Volume
By default, the Cloud API supports combining up to 80 messages (text and media) sent and received per second. Upon request, this limit can be increased to 250 messages per second.
Cryptography
With the Cloud API, all WhatsApp messages continue to be protected by Signal protocol encryption even before they leave the device. This means that messages with a WhatsApp business account are securely sent to the destination chosen by the business.
Main differences between WhatsApp Business API and WhatsApp Cloud API
E-book
Learn more about WhatsApp
Through the WhatsApp Guide for Businesses, you have access to the most current data regarding the messenger. You can check out information about the different versions and stay on top of all the benefits that the WhatsApp Business API offers to companies, as they are integrated into the Digisac multichannel platform.
Download the e-book
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