Digisac brings together, on the same platform, the best resources to simplify and optimize the work of your company's service agents. Schedule messages, campaigns, satisfaction surveys and much more!
With the tag feature, your employees will be able to better organize, manage and identify their customers. A tip? Put a tag for coming from Instagram and a tag for coming by referral, after doing an analysis and coming up with a strategy for your audience!
Digisac makes it possible to carry out campaigns by sending bulk messages via SMS and WhatsApp (WABA account - *involves additional costs). This makes it easy to send a general message to all customers!
With Digisac your company will have more agility and ease in communication. Schedule internal messages - from collaborator to collaborator - and external messages, to your customers, and don't leave any information aside!
Is your customer ON on Telegram, WhatsApp and WebChat? No problem! With Digisac you can talk to him on all channels, exchanging them in just a few clicks, right in the chat!
Digisac calls end with service protocols for better organization and identification of each open call!
There are always those same questions and the same answers at the time of the service, isn't it? How about configuring quick answers and streamlining the service process in your company?! DigiSac delivers speed and convenience in your communication!
At the end of each service, your team will be able to insert a subject to the calls and thus wait even easier to organize and measure the content of the most recurring calls that arrive at your company.