Digisac is very concerned about the privacy and security of our Users' data, therefore, it adopts a series of measures to protect this information, in addition to having a fully implemented data protection compliance program.
that is, once our services are contracted, we will request some information from the contracting company, its representatives and points of contact, we will make decisions in order to provide our service in the best and safest way possible.
that is, we process data based on the decisions of our customers, controllers. Here, customer contact data, messages, employees responsible for service, among others, enter.
This means that the client company is responsible for informing the holder of any data processing carried out through Digisac, as well as fulfilling its obligations as controller, to help, we have made a Manual.
According to the WABA contracting rules, it is necessary that the contracting of the solution with Meta be carried out through Brokers. In the case of Digisac, we have partners such as 360Dialog and Positus.
We may collect and store User information from certain sources:
Digisac respects all the principles of the LGPD and does not process data excessively or incompatible with the proposed purposes. In this way, we can process Users' personal data to:
Digisac is very concerned about the security of your personal data. Therefore, it implements all the measures suggested by the National Data Protection Authority (ANPD) in its Guidance Guide for Small Handling Agents, which comprises a variety of security technologies and procedures to help protect your information.
In addition, it carries out surveillance and mapping of risks and vulnerabilities of its systems, as well as implements measures against security incidents.
To provide the service with security and excellence, we may hire some operators, such as servers, payment gateways and others. These partners are subject to Digisac's decisions and we always establish minimum requirements for hiring.
As already mentioned, we have partners such as 360Dialog and Positus, brokers that make it possible to contract the WABA solution.
Furthermore, Digisac does not share data with other single controllers that can identify the User.
Know moreWe will process your personal data for the duration of our provision of services, or for the time necessary to comply with a legal obligation of Digisac, or if they are important to resolve legal disputes.
Regarding data related to sending targeted marketing, we will process the information until you express your desire to opt out of the lists.
We have done our best to explain clearly and simply what personal data we will need from you and what we will do with each one of them. Therefore, we have highlighted the most important points below, which can also be read in full and in detail in our Privacy Policy.
Additionally, we are always available to answer any questions you may have via email at dpo@ikatec.com.br, responsible: Mr. William Oliveira da Silva.
We can handle your communication with all the main channels of digital messaging, consult us.
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